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Success stories

We love to hear when our support has helped to get the right outcome for children or young people. If you would like your success story to be featured on this page, please email us at  

Here are some examples of feedback we have been sent:

Feedback from parents and carers:

  • I cannot fault the knowledge, help and support given to me by the team. They have an excellent reputation and they did not disappoint. The team's expertise gave me the confidence to push forward with our appeal for a specialist placement my son. We now have the outcome we wanted and our son will get the education he deserves. I cannot thank them enough.


  • I absolutely know that we are only in this position because of your help and support and I wanted to thank you for everything that you have done for us.  There is light at the end of the tunnel...


  • Thank you for all your help in the meeting.  My husband and I were so worried about X and school.  You said everything that we didn't know what to say.  You and Jenny are a fabulous team, your understanding of a child like X is outstanding.  We feel better knowing X has someone who knows and understands his needs.


  • Don't know if you've already heard but they've agreed to X having an EHCP at last!! I wanted to thank you for all your support and help.


  • I just wanted to say thank you so much for being there for me today and for your input during the mediation.  Thank you also for taking the time to help prepare me for mediation.  I am still in shock at the decision and haven't quite taken it all in yet, but I just wanted to say that I really do appreciate the time and support that you have given me, it really has made such a difference.


  • Thank you for coming in and thank you for all your support.  I'm glad the local authorities has agreed to help X.  Thank you


  • I just want to take this opportunity to say thank you so much for all your help in X's ehcp from start to finish I really appreciate it

Feedback from professionals:

  • I would like to thank all of you for your invaluable support around this particular case, it was hugely appreciated.


  • Just wanted to say a huge thanks for your support with X's case.  You have both been super!