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Policies

Feedback

You can help us to improve our service by letting us know if we are doing a good job, and how we can do better. If you would like to let us know how we did, please fill in our feedback form.

If you feel like we did a good job, we would love to feature your story on our success stories page. If you would like this, or if you have feedback on how we could improve our service, please email us at SIAS@Swindon.gov.uk.

If you have a complaint about the service, you have a right to have this investigated and to receive a full and prompt reply. To find out more about the complaint process or to register a complaint, comment or compliment you will need to visit Swindon Borough Council's complain, comment or compliment page.